As CEO of BlackMilk, do you believe working flexibility is important for the team and the business and if so why?
In today’s working environment it is imperative to offer work flexibility where and when ever possible and viable for the successful running of the business.
In leading people, I always treat the team both equally and as individuals. Every person is an individual, who comes from different backgrounds, with different values, talents and family settings. It is all of these diverse factors that makes them who they are and it is those unique perspectives that help shape and drive the business. If someone needs to adjust their working times, or work from another location part of the time, it is something I always aim to cater to. It is more effective to manage performance by outcomes rather than the number of hours a person sits on a chair in the office. With the technology we have at our finger tips and being an online business, our teams can work from almost anywhere with the exception of some of our roles involving operational/production processes. I find that if you provide people with flexibility, the empowerment that they feel from being valued and trusted drives their efficiency and desire to go the extra mile for the business.